Less tech stress.
More getting on
with life.
Computer trouble, patchy Wi-Fi or email that won’t cooperate? PING IT helps people and small businesses in Victoria make sense of technology.
A lot less frustration.
Small frustrations.
Practical solutions.
You don’t need to know what’s wrong.
Just tell us what isn’t working.
Computer & laptop support
Slow computer? New laptop? Get your everyday tech working for you.
Explore serviceWi-Fi & internet support
Sort out dropouts, weak signals and devices that refuse to connect.
Explore serviceEmail & Microsoft 365
Get your email sending, receiving and syncing across your devices.
Explore servicePrinter & scanner setup
Make wireless printing and scanning feel simple again.
Explore serviceVirus & device security
Get help with suspicious pop-ups and everyday device protection.
Explore serviceBackups & data transfer
Move to a new device and make a plan for your important files.
Explore serviceSmall business IT support
Practical help for the devices and tools your business relies on.
Explore serviceGood technology help
starts with people.
Someone to listen. A clear explanation. Help that makes sense for you.
Understand the problem
We start with what you are trying to do and what is getting in the way.
Explain your options
We discuss the next steps and costs before work goes ahead.
Keep you in control
You enter your own passwords and decide what to share.
From tech trouble
to a clear next step.
Tell us what’s happening
Choose your service and describe the problem. A little detail helps us understand what you need.
We agree on a plan
We confirm availability, the scope of work and pricing before you commit.
Get help you understand
We work through the issue and explain the changes, so you know what comes next.
Where do you provide support?
PING IT serves Victoria. Tell us your suburb or postcode so we can confirm availability and the right support option.
How much does it cost?
Pricing depends on the issue, location and work required. We confirm the scope and pricing before you commit.
Can you help if I am not confident with technology?
Yes. Describe the problem in your own words. We aim to keep explanations practical and easy to follow.
How do I arrange help?
Call 000 000 000 or submit an enquiry. We will discuss your needs and confirm availability; sending an enquiry does not create a confirmed appointment.